When you want to protect your valuable things—like your car, home, or business—insurance is super important, right? But have you ever wondered what happens when something goes wrong and you file a claim? Who checks the damage and makes sure everything is fair?
That’s where insurance surveyors come in—especially loss surveyors. These are trained experts who look at the damage, figure out how much was lost, and help decide if the insurance claim is valid.
What Does a Loss Surveyor Do?
So, what exactly does a loss surveyor do? Think of them as the insurance company’s detective—but totally fair and independent.
Let’s say something unfortunate happens—like a fire, flood, accident, or theft—and you report it to your insurance company. They don’t just take your word for it. Instead, they send a loss surveyor to check things out.
This expert comes to the scene, looks at the damage, asks a few questions, and figures out what happened. Then, they create a detailed report showing how much damage there is, what caused it, and how much it might cost to fix or replace.
In a place like the UAE, where businesses, cars, and buildings are big investments, having someone like this helps keep everything honest and clear for everyone involved.
Why Are Insurance Surveyors Important?
You might be wondering—why do we even need insurance surveyors? Can’t the insurance company just look at the claim and pay? Well, here’s why these experts are actually super important:
They Give a Fair Opinion
An insurance surveyor is like a neutral referee. They don’t take sides—they don’t work for the customer or for the insurance company. Their job is to be fair and honest. So when something goes wrong, they check the facts and give an expert opinion that both sides can trust.
Accurate Claims
Ever worry about getting too little—or too much—from your insurance claim? That’s where a loss surveyor helps. They look at the actual damage and figure out the right amount of money needed to fix or replace things. This stops overclaiming (which can lead to disputes) and also makes sure you’re not shortchanged.
Quick Resolutions
Filing a claim can be stressful, and no one likes to wait forever to get it sorted. With a surveyor on the job, things move faster. They check everything quickly and give the insurance company what they need to process your claim sooner.
Risk Identification
Here’s something cool—not only do they assess the current damage, but they might also point out risks you didn’t notice. For example, they might say, “Hey, this fire could have been smaller if that extinguisher worked,” or “These shelves aren’t sturdy enough.” Their tips can help you avoid similar problems in the future.
Best Insurance Loss Surveyors in UAE
Iyyad Najjar
In the world of insurance, especially when dealing with big claims like fire, floods, or construction damage, having an experienced loss surveyor on your side makes a huge difference. One well-known name in the UAE insurance industry is Iyad Najjar.
Iyad Najjar is an Electrical Engineer who has been working in the UAE insurance field for over 15 years. He currently serves as the Managing Director and Senior Loss Adjuster at CGSLA based in Dubai. With his technical background and deep industry knowledge, Iyad has handled many large and complicated insurance claims across various sectors.
As a professional loss surveyor, Iyad specializes in all types of engineering-related losses, fire and property damage, and business interruption claims. His role is to carefully investigate the damage, find out what caused it, and help both the insurer and the policyholder understand the true extent of the loss.
Mail ID- iyad@cgisla.com
Tel:+971505950301
Mohammed Razal
Mohammed Razal comes from a strong mechanical engineering background and has built a solid career in construction and facility management. With over 7 years of hands-on experience, he knows how complex systems work—from machines and tools to entire buildings. He also holds a NEBOSH Certification, which reflects his strong focus on safety and risk management.
As a loss surveyor, Mohammed plays an important role in making sure insurance claims are handled accurately and fairly. When an incident like equipment failure, property damage, or construction-related loss is reported, it’s his job to inspect the site, understand the extent of the damage, and assess the cause. His deep understanding of mechanical systems and construction practices helps him spot issues that others might miss.
Since joining Chartered Global, Mohammed has been actively involved in handling a wide range of property, engineering, and machinery-related insurance claims. Whether it’s a broken-down HVAC system in a commercial tower, fire damage in a factory, or malfunctioning heavy equipment on a construction site, he brings technical clarity to the insurance process.
His work helps insurance companies make fair decisions and gives policyholders the confidence that their claims are being assessed by someone who knows what they’re doing. In a fast-growing environment like the UAE, where high-value assets and modern infrastructure are common, experts like Mohammed Razal play a key role in keeping the insurance process smooth and trustable.
Ph no- tel:+971561521922
Mail ID- razal@cgisla.com
Anshul Gupta
Anshul Gupta is one of the well-known names in the UAE’s insurance loss surveying field. He is the Managing Partner & Director at BIL Surveyors & Loss Adjusters LLC, based in Dubai. With over 23 years of experience in both India and the UAE, Anshul has been helping insurance companies and clients handle claims in a fair and professional way.
As a Licensed Loss Adjuster, Anshul works on different types of insurance claims, such as those related to fire, marine accidents, and business interruptions. Whenever there is a loss—like a fire in a warehouse, damage to goods during shipping, or a sudden stop in business—Anshul steps in to carefully assess what happened, how bad the damage is, and what the claim should be.
Insurance loss surveyors like Anshul play a very important role in making sure claims are handled fairly, quickly, and efficiently—and in helping people recover from unexpected losses with confidence.
LinkedIn profile- https://www.linkedin.com/in/anshulguptasalvagesettlers/?originalSubdomain=ae
Ayman Morrar
Ayman Morrar is a professional in the field of insurance claims, currently working as a Senior Loss Adjuster at Global Risk Solutions in Dubai. With 13 years of experience in the Middle East, Ayman has built a strong reputation for his detailed and professional approach to handling insurance losses.
Ayman is a licensed loss adjuster and surveyor in both the UAE and Jordan, and holds key certifications like the CILA (Certificate from the Chartered Institute of Loss Adjusters) and AIFAA (Associate of the International Federation of Adjusting Associations). These qualifications reflect his deep knowledge and commitment to the industry.
As a loss surveyor, Ayman’s role is to step in when something unexpected happens—like a fire, flood, accident, or other damage. He visits the site, carefully inspects what’s happened, and prepares a report that helps both the insurance company and the person who made the claim understand the real extent and cause of the damage.
His work ensures that claims are processed fairly and accurately, and his experience in the region helps him handle even the most complex situations with confidence. Whether it’s a small property damage claim or a major loss, Ayman brings clarity and professionalism to every case.
LinkedIn Profile- https://www.linkedin.com/in/ayman-morrar-9357a553/
Ajin Thomas
Ajin Thomas is a skilled Loss Adjuster working at Corniche Loss Adjusters LLC in Dubai, UAE. With a background in mechanical engineering from M.G.M’s Jawaharlal Nehru College of Engineering, Ajin brings both technical expertise and practical experience to his role in the insurance industry.
As a loss surveyor, Ajin plays an important role when an insurance claim is made—especially for property and commercial claims. His job involves visiting the site, carefully examining the damage, and preparing a detailed report. This helps both the insurance company and the policyholder understand what went wrong and how much the loss is worth.
Ajin’s ability to speak multiple languages and his strong technical background make him especially effective in communicating with clients from different sectors and backgrounds. He understands how important each case is and works hard to deliver clear, efficient, and fair outcomes.
Loss surveyors like Ajin are essential to the insurance process. They bring confidence and clarity during difficult times, making sure everything is handled smoothly and fairly for everyone involved.
LinkedIn Profile- https://www.linkedin.com/in/ajin-thomas-668a5a115/?originalSubdomain=ae
Conclusion
In the UAE, having the right insurance is important—but having the right people to handle claims is even more important. That’s where insurance loss surveyors come in. These experts make sure every claim is fair, accurate, and handled properly.
Whether it’s a fire in a warehouse, damage to expensive machines, or losses in construction, loss surveyors play a big role in helping both insurance companies and customers understand what happened and what needs to be done.
Their technical knowledge, experience, and commitment to fairness make the insurance process smoother, faster, and more trustworthy.
Thanks to their hard work, people and businesses in the UAE can feel confident that their valuable assets are in safe hands—even when something goes wrong.
