The UAE is a busy place with a fast-growing economy and people from all over the world. With so much happening, insurance is a big part of life—whether it’s for cars, homes, businesses, or health. But when it’s time to file a claim, things can get complicated.
That’s where insurance claim experts come in. They help you understand the process, deal with the paperwork, and make sure you get what you’re entitled to. But with so many choices, how do you find the right one?
If you’re looking for an insurance claim expert in the UAE for 2025-26, this guide will help you make the right decision.
Finding the Right Insurance Claim Expert in the UAE (2025-26)
The world of insurance is always changing. That’s why finding a trusted and experienced insurance claim expert is so important. Here are some key things to keep in mind when making your choice:
- Specialization: Not all experts handle the same type of claims. Some focus on car insurance, while others deal with property, health, or even marine insurance. Make sure you choose someone with experience in your specific case.
- Reputation: A good expert will have a strong track record. Check online reviews, testimonials, and industry affiliations to see what others say about them.
- Experience: The UAE has its own rules and procedures for insurance claims. An experienced expert will know how to handle them smoothly and get the best results.
- Qualifications: Always check if the expert has the right certifications or licenses. This guarantees they are properly trained and recognized in the industry.
- Fees: Understand how they charge before you hire them. Some work on a percentage of your settlement, while others charge by the hour.
- Communication: You need someone who explains things clearly and keeps you updated at every step. A good expert won’t leave you guessing.
Best Insurance claims experts in UAE | 2025-26
1. Iyad Najjar – Managing Director & Senior Insurance claims experts
Iyad Najjar is an experienced insurance claims expert with 15 years in the UAE’s insurance industry. He is an Electrical Engineer and has worked as a Senior Loss Adjuster at Arab Loss Adjusters in Dubai. He is working as insurance claim experts at Chartered Global, where he handles complex insurance claims, including business interruption and property losses. Over the years, he has handled many large and complex claims, including business interruption losses across various types of general insurance.
His expertise covers engineering, property, fire, and business interruption claims. Some of the major cases he has worked on include a $11 million fire damage claim at Twin Towers in Ajman, an $8 million fire damage claim for an under-construction building in Sharjah, and a $2.5 million fire loss at a pharmaceutical factory in Dubai. He has also handled claims for chemical factory fires, flood damage, and storm-related losses. Iyad holds several professional certifications, making him a trusted name in the insurance claims field.
Mail ID- iyad@cgisla.com
Tel:+971505950301
Profile Link: https://cgisla.com/iyad-najjar/
2. Hazem Mohammed – Senior Insurance claims Adjuster at Chartered Global
Hazem Mohammed is a skilled insurance claims adjuster at Chartered Global Surveyors & Loss Adjusters LLC. With a Bachelor’s degree in Business Administration and a CII Certificate, he has a strong background in claims management and risk assessment. He continues to improve his expertise through ongoing professional development.
Hazem has handled many complex fire claims, either independently or alongside senior adjusters for cases exceeding $5 million. He has worked on claims for government departments like Dubai Municipality and Dubai Police. His expertise includes claims negotiation, policy application, and investigating theft claims. He was also part of the catastrophic response team for rainstorm and flood claims. Hazem is experienced in handling PAR, CAR, CPM, STRATA, Liability, and Hotel Comprehensive policies. He is skilled in auditing contracts, BOQs, and subcontracts for CAR claims and can assess stock damage claims by verifying documents and cross-checking policy limitations.
Tel:+971582900650
Profile Link: https://cgisla.com/hazem-mohammed/
3. Khalid Iqbal Khan
In 2013, he moved to Dubai, handling commercial claims and risk inspections. With 10 years of experience in the UAE, he has managed high-value claims, including a AED 4.5 million fire damage claim at an auto spare parts warehouse in Sharjah (2013) and a AED 2.1 million flooding claim affecting stock and business operations in Dubai (2016). His expertise also includes handling claims for restaurant fires, raw material damage, and rainwater-damaged IT and chemical stocks. Khalid is known for his strong analytical skills and deep knowledge of the UAE insurance market.
tel:+971(0)528814479
Profile Link: https://cgisla.com/khalid-iqbal-khan/
4. Jerin
Jerin has a Master’s Degree in Instrumentation Engineering and over 18 years of experience working as a General Adjuster in the UAE. During his career, he has gained experience working in several regions, including the Middle East, Africa, and Asia.
Jerin is known for his strong attention to detail and his expertise in managing complex insurance claims. He specializes in handling claims related to CAR (Contractors All Risks), EAR (Erection All Risks), CPM (Construction Plant and Machinery), and also deals with property and power claims.
His experience covers a broad range of high-profile property damage claims and solving complex construction issues. Jerin also has a strong background in reviewing contentious claims for reinsurers. His work is recognized for its thoroughness and precision, which makes him highly respected in the industry.
Tel:+971(0)508154326
5. Sham
Sham is an Engineer with over 25 years of experience in the field of Marine Insurance, Loss Adjusting, and insurance claims. He has worked in both the UK and the Middle East, taking on senior roles at prominent loss adjusting firms. Sham has also held management positions in large companies, which gave him a wide range of experience in the industry.
For the last four and a half years, Sham has been working in the Dubai office. He handles various marine-related claims, including Marine Hull, Pleasure Crafts, Freight Forwarders Liabilities, and Marine Cargo claims. His deep knowledge of these areas has made him an expert in dealing with complex insurance situations.
Sham holds a Master’s in Business Administration and is highly regarded in the insurance world. He is particularly respected in the Middle East and Indian Subcontinent for his expertise and professionalism. His long career and solid reputation have made him a trusted figure.
shamj@advanaglobal.com
+971 (50) 456 2623
6. Steve
Steve has 16 years of experience in the insurance industry. Out of those, he spent 13 years as a loss adjuster and has 10 years of experience working in the Middle East.
For the first five years of his Middle East career, Steve worked in Dubai. In 2018, he moved to Qatar. He started as a Senior Loss Adjuster and later became the Country Manager for an international adjusting practice.
Steve handles a range of major and complex claims across multiple product lines. These include property, business interruption, liability, and specialty lines. His primary focus is on the UAE, Qatar, and Saudi Arabia markets.
Steve holds an Advanced Diploma (AdvDip) with the Chartered Institute of Loss Adjusters (CILA).
stsmith@globalrisksolutions.com
+974 (0) 55 327 511
7. Moein Hani
Moein Hani is a senior insurance claims expert with over 26 years of experience in the insurance industry. He is licensed by the UAE Insurance Authority and has worked for both insurers and loss adjusters in the Middle East. During his time at Whitelaw, Moein handled a wide range of claims, including commercial property, construction, machinery, liability, and cargo claims, along with security surveys. He holds several qualifications, including a Diploma in Accounts, a Diploma in Insurance, a Professional Insurance Certificate (PIC), and is a Certified ISO Quality Auditor.
+971 (56) 466 3375
8. Muder Ali
Muder Ali is a claim expert with more than 8 years of experience. Before, he worked as a structural engineer on large, complex projects. He has been involved in both engineering design and construction supervision roles. Muder has a strong understanding of international design codes and is skilled in handling site construction issues. Now, he applies his knowledge to engineering and construction claims. He is also working on getting the necessary certifications in loss adjusting.
mali@advantaglobal.com
+971 (50) 550 6863
Conclusion
In conclusion, the UAE insurance industry has many experienced insurance claim adjusters. These experts specialize in different types of claims. Some focus on property claims, while others handle marine, construction, or business interruption claims.
No matter the type of claim, these professionals are skilled at helping you through the complex process. They have years of experience and a deep understanding of the local insurance rules.
They also hold important certifications that show their expertise. By choosing a trusted expert, you can be sure that your claim will be managed carefully. They will work hard to ensure you get the compensation you’re entitled to. So, finding the right expert is key to getting the best result.
